Student Complaint Guide
You also have the option of getting advice from the Office of the Senior Associate Provost for Academic Affairs, (409) 880-8400, where a student advocate can suggest strategies for helping you solve whatever problem or issue you have.
Conflict Resolution
Arguments, disagreements, and misunderstandings are unavoidable, and the skills used to resolve such conflicts are not always innate. Conflict resolution is a way for two or more parties to find a peaceful solution that satisfies everyone involved.
These tips can help make the process easier for everyone.
- Raise the issue early
- Manage your emotions
- Try to understand the opposition
- Find solutions that works for both sides
- Use a mediator if necessary
Conflict resolution is an important skill that can benefit individuals and groups in many different contexts. By learning how to effectively navigate difficult situations, individuals can improve their emotional intelligence, strengthen their communication skills, and develop a greater sense of empathy and understanding.
Services
Academic Advising
and Class Availability
When dealing with advising issues, we always recommend contacting your advisor first.
Academic Probation
and Suspension
When involving online students, these sorts of issues are handled through the online advising office.
(409) 880-8872
onlinesuccess@lamar.edu
Transcripts, Credits,
Degree Classification and Graduation
General concerns of this nature should be addressed to the Registrar's Office.
(409) 880-7358
records@lamar.edu
Tuition, fees
and Other Charges
Student billing is handled by the
University Bursar's office
(409) 880-8390
cashiering@lamar.edu
Disabilities and
Accommodations
Students with a disability diagnosis can reach out to the Disability Resource Center
(409) 880-8347
DRC@lamar.edu
Scholarships, Financial Aid,
and School-Sponsored Loans
The Office of Financial Aid handles most of these issues, for both online and in-person students.