LU Online

Blackboard Browser Requirements

Blackboard Ultra supports most modern web browsers, but it is important to ensure you are using compatible and up-to-date software when accessing the platform. The list of supported browsers and versions can be found in the blackboard help documentation.

If you would like to check if your current browser is fully compatible, you can visit Blackboard’s Browser Checker to confirm.

Enabling Third-Party Cookies on Your Web Browser

Many tools used in Blackboard Ultra require users to have third-party cookies enabled. When these are not enabled, users may get error messages preventing them from accessing or interacting with Blackboard Ultra tools.

Google Chrome

  1. Open your Chrome Browser.
  2. Over on the right-hand side of the toolbar, you see three vertical dots.
  3. Click on the three vertical dots and select settings.
  4. Next, select Privacy and Security and then Third-party cookies. Allow third-party cookies.
  5. Quit and Restart Chrome.

Need more help? Check out Google's Support Page.

Firefox

  1. Open your Firefox Browser.
  2. Over on the right-hand side of the toolbar, you see three vertical bars.
  3. Click on the three vertical bars and select settings.
  4. Next, select Privacy & Security and click on Custom.
  5. Click the check box next to Cookies. On the dropdown menu, select Cross-site tracking cookies.
  6. Quit and Restart Firefox.

Need more help? Check out Firefox's Support Page.

Safari

  1. Open your Safari Browser
  2. Click on the word Safari in the menu and pull down to Settings…
  3. In the menu that pops up, select Privacy.
  4. Make sure the box next to Website Tracking is not checked.
  5. Next, ensure that the box next to Cookies and website data is not checked.
  6. Quit and restart Safari.

Need more help? Check out Safari's Support Page.

iOS

  1. Make certain the Blackboard mobile app is updated to the latest version.
  2. Launch the Blackboard app.
  3. Close the Blackboard app.
  4. Click on iPhone's Settings app, scroll to the bottom and select the Blackboard app
  5. Toggle on "Allow Cross-Website Tracking"
  6. Close out of Settings app and reopen the Blackboard app

 You can download the Blackboard app here.

Have Questions?

Distance Learning support is available 8:00 AM until 5:00 PM, Monday through Friday. We are committed to providing quality services and support to our faculty.

For information about Blackboard and other software questions:
blackboard@lamar.edu

For information about Quality Matters and course design:
qm@lamar.edu